789pub Privacy Policy —
Your Data. Our Responsibility.

1. Who We Are (Data Controller)

789pub is the operator of the online gaming and sports betting platform accessible at 789pub.vip (the "Platform"). For the purposes of Philippine data privacy law, 789pub acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the Platform.

789pub has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. Contact details for the DPO are set out in Section 15 of this Policy.

Where 789pub engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to process data only on 789pub's documented instructions and to implement appropriate security measures.

2. Personal Data We Collect

789pub collects the following categories of personal data in connection with your use of the Platform:

2.1 Identity Data

• Full legal name as it appears on government-issued identification.
• Date of birth (required to verify compliance with the 21+ age requirement).
• Nationality and country of residence.
• Government-issued identification document number and copies (Philippine National ID, Passport, UMID, SSS card, Driver's License, or equivalent).
• Selfie or liveness verification image where required for KYC purposes.

2.2 Contact Data

• Mobile phone number (Philippine number, e.g., Globe, Smart, DITO).
• Email address.
• Residential or billing address where required for payment verification.

2.3 Financial Data

• GCash or PayMaya account details linked to your 789pub account.
• Bank account details for BPI, BDO, Metrobank, or other Philippine bank transfers.
• Cryptocurrency wallet addresses used for deposits and withdrawals on 789pub.
• Transaction history, deposit amounts, withdrawal requests, and balance records.

2.4 Account & Gaming Data

• Your 789pub username, account ID, and authentication credentials (passwords are stored in hashed form and are never accessible in plaintext).
• Gaming history including games played, bet amounts, win/loss records, session duration, and bonus utilisation.
• Responsible gaming settings including deposit limits, loss limits, and self-exclusion status.
• Customer support communications and complaint records.

2.5 Technical & Usage Data

• IP address and geolocation data at the time of login and transactions.
• Device identifiers, browser type, and operating system.
• Session timestamps, page views, and in-platform navigation patterns.
• Cookie and tracking technology data as described in Section 7.

3. How We Collect Your Data

789pub collects your personal data through the following channels:

1. Direct Registration — Information you provide when creating your 789pub account, completing KYC verification, or updating your account profile.
2. Transaction Activity — Data generated automatically when you make deposits, request withdrawals, claim bonuses, or place wagers on the 789pub platform.
3. Customer Support Interactions — Information shared with the 789pub support team via live chat, email, or other communication channels.
4. Automated Technical Collection — Data collected automatically by 789pub's servers, including IP addresses, device fingerprints, session data, and cookies as described in Section 7.
5. Third-Party Payment Processors — Limited transaction confirmation data received from GCash, PayMaya, DragonPay, or cryptocurrency network processors in connection with payment verification.
6. Identity Verification Partners — Where 789pub uses third-party KYC service providers, those providers may process and verify identity documents on behalf of 789pub and return a verification result.

4. Purposes of Processing

789pub processes your personal data for the following purposes:

5. Legal Bases for Processing

Under Republic Act No. 10173, 789pub relies on the following legal bases for processing your personal data:

• Consent — For marketing communications and optional personalisation features. You may withdraw consent at any time without affecting prior processing.
• Contractual Necessity — Processing required to fulfil 789pub's obligations under its Terms & Conditions, including account management, payment processing, and dispute resolution.
• Legal Obligation — Processing required to comply with Philippine law, including Anti-Money Laundering Act (AMLA) obligations, PAGCOR regulatory requirements, and Tax Code requirements.
• Legitimate Interests — Processing for fraud prevention, platform security, abuse detection, and responsible gaming monitoring, where 789pub's legitimate interests are not overridden by your data protection rights.

6. Data Sharing & Disclosure

789pub does not sell your personal data. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

6.1 Payment Processors

GCash, PayMaya, BPI, BDO, Metrobank, DragonPay, Visa, Mastercard, and cryptocurrency network processors receive the minimum data required to process your transactions. These entities operate under their own privacy policies and applicable financial regulations.

6.2 Identity Verification Providers

Where 789pub uses automated or third-party KYC verification tools, identity documents and biometric data (if applicable) are processed by these providers as processors under binding data processing agreements. Verification results are returned to 789pub; document copies may be retained by the KYC provider for the legally required period.

6.3 Regulatory and Law Enforcement Authorities

789pub may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory instruction. Such disclosures are limited to what is required by the relevant legal instrument.

6.4 Technology and Infrastructure Partners

Cloud hosting, data storage, platform infrastructure, and security monitoring services may involve processing of technical data by 789pub's technology partners. These partners are contractually bound to process data only on 789pub's instructions and to maintain equivalent security standards.

6.5 Game Content Providers

Third-party game studios whose content is available on 789pub may receive anonymised session data for regulatory and RNG auditing purposes. These providers do not receive identifiable player data beyond what is necessary for game integrity purposes.

7. Cookies & Tracking Technologies

789pub uses cookies and similar tracking technologies on its platform. These are small data files stored on your device that help 789pub deliver and improve its services. The categories of cookies used by 789pub are:

• Strictly Necessary Cookies — Required for the platform to function. These include session authentication cookies that keep you logged in to your 789pub account. These cannot be disabled.
• Performance & Analytics Cookies — Used to understand how players use the 789pub platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data is aggregated and does not identify individual users.
• Functional Cookies — Store your preferences such as language settings, game lobby display preferences, and responsible gaming reminder configurations.
• Security Cookies — Used for fraud detection, bot prevention, and unusual activity monitoring. These are essential for platform integrity and cannot be disabled.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 789pub platform. 789pub does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Retention

789pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. The following retention periods apply:

• Account and Identity Data — Retained for the duration of your active 789pub account plus five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Financial Transaction Records — Retained for five (5) years from the date of each transaction, as required by Philippine financial regulations and AMLC obligations.
• KYC Verification Documents — Retained for five (5) years following account closure or the date of last transaction, whichever is later.
• Gaming History — Retained for three (3) years for internal records, dispute resolution, and regulatory audit purposes.
• Customer Support Records — Retained for two (2) years from the date of resolution of each support interaction.
• Marketing Preferences — Retained until you withdraw consent or request deletion, subject to overriding legal obligations.
• Technical and Log Data — Retained for twelve (12) months for security monitoring purposes, after which it is automatically purged or anonymised.

Upon expiry of the applicable retention period, 789pub will securely delete or anonymise personal data in accordance with its data disposal procedures, unless a longer retention period is required by specific regulatory instruction or ongoing legal proceedings.

9. Data Security Measures

789pub implements technical and organisational security measures appropriate to the risk level associated with processing your personal data. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 789pub servers.
• AES-256 encryption at rest for all stored personal data, including KYC documents and financial records.
• Passwords stored exclusively in salted, hashed form using industry-standard hashing algorithms. Plaintext passwords are never stored or accessible.
• Multi-factor authentication requirements for 789pub administrative access to production systems.
• Role-based access controls ensuring that 789pub staff can only access data within the scope of their specific job function.
• Continuous security monitoring, intrusion detection, and anomaly alerting on all production infrastructure.
• Regular third-party security audits and penetration testing of the 789pub platform.
• Data backup and disaster recovery procedures tested on a regular basis.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 789pub:

How to Exercise Your Rights

To exercise any of the rights listed above, contact the 789pub Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." Please include your registered mobile number or account email and a clear description of the right you wish to exercise. 789pub will acknowledge your request within five (5) business days and respond substantively within fifteen (15) business days, or within thirty (30) days for complex requests.

Identity verification may be required before processing access, portability, or erasure requests to prevent unauthorised disclosure or deletion of your data.

Right to Lodge a Complaint

If you believe that 789pub has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the relevant supervisory authority for data privacy matters in the Philippines.

11. Children's Privacy

The 789pub platform is strictly intended for persons aged 21 years and above. 789pub does not knowingly collect personal data from individuals under 21 years of age. If 789pub becomes aware that an account has been registered by a person under 21, the account will be immediately closed, all collected personal data will be deleted, and no balances or winnings will be honoured.

If you believe that a person under the age of 21 has registered on the 789pub platform using false information, please report this immediately to [email protected]. 789pub takes the protection of minors from gambling harm extremely seriously and cooperates fully with parents, guardians, and regulatory authorities on all related matters.

12. Cross-Border Data Transfers

789pub's primary operations and data processing infrastructure are based in the Philippines. Where 789pub engages service providers whose systems are located outside the Philippines — such as cloud infrastructure providers or international game content studios — personal data may be transferred outside Philippine territory.

All cross-border transfers of personal data by 789pub are conducted in compliance with Section 21 of the Data Privacy Act of 2012 and applicable NPC guidelines. Where personal data is transferred internationally, 789pub ensures that adequate safeguards are in place, including contractual clauses requiring the recipient to provide an equivalent level of data protection to that afforded under Philippine law.

By using the 789pub platform, you consent to these transfers where they are necessary for the delivery of the platform's services, subject to the safeguards described in this section.

13. Marketing Communications

789pub may send you promotional communications about bonuses, new games, platform updates, and special offers via SMS to your registered Philippine mobile number, or via email, where you have provided consent to receive such communications during or after registration.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your 789pub account settings under "Notification Preferences."
• Replying "STOP" to any 789pub SMS communication from your registered mobile number.
• Contacting the 789pub support team at [email protected] with a request to unsubscribe.

Withdrawal of marketing consent does not affect the delivery of transactional communications that are necessary for account operation, such as deposit confirmations, withdrawal notifications, OTP codes, and security alerts. These are sent regardless of marketing preferences as they are required for the performance of your 789pub account contract.

14. Amendments to This Privacy Policy

789pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy indicates when the current version entered into force.

Where amendments are material — meaning they significantly change how 789pub collects, uses, or shares your personal data — 789pub will notify registered users via email or prominent in-platform notice at least fourteen (14) days before the changes take effect. For non-material updates, the revised Policy will simply be published on 789pub.vip/privacy-policy with an updated version number and effective date.

Your continued use of the 789pub platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Policy, you must cease using the platform and request account closure.

15. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 789pub, you may contact the 789pub Data Protection Officer using the contact details below:

Email: [email protected]
Subject Line: Privacy Policy Enquiry / DPO Request
Response Time: Within 5 business days for acknowledgement; 15 business days for substantive response

The 789pub support team — including the DPO function — is staffed 24 hours a day, 7 days a week, with English and Tagalog-speaking representatives available at all times. For urgent privacy concerns, the live chat function on 789pub.vip provides the fastest route to initial assistance.